Welcome to The Foothill.

These Terms & Conditions (“Terms”) govern your access to and use of the The Foothill website and your interaction with our accommodation, dining, event, recreational and other services.

By accessing our website, submitting an enquiry, making a reservation or using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or our services.

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1. About The Foothill

The Foothill is a hospitality and leisure destination located at:

Uttarpalash, Debidanga, Siliguri – 734003, West Bengal, India

The property may provide accommodation, dining, café services, recreational facilities, swimming pool facilities, banquet/event facilities and other hospitality-related services.

The specific services available may change from time to time.

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2. Website Use

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful purposes;
Attempt to gain unauthorised access to the website or its systems;
Interfere with the operation or security of the website;
Upload malicious software or harmful material;
Copy or reproduce website content without permission;
Misuse enquiry, booking or communication forms;
Provide false or misleading information; or
Use the website in a manner that could damage The Foothill or its reputation.

3. Accommodation Enquiries and Reservations

Submitting an enquiry through the website does not necessarily constitute a confirmed reservation.

A reservation will be considered confirmed only after The Foothill has accepted the booking and, where applicable, the required payment or advance has been received.

Availability, room categories, rates and packages are subject to change.

Any applicable booking conditions communicated at the time of reservation will form part of the agreement between the guest and The Foothill.

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4. Guest Information

Guests are responsible for providing accurate information when making an enquiry or reservation.

This may include:

A. Name;
B. Contact information;
C. Check-in and check-out dates;
D. Number of guests;
E. Identification information where legally required; and
F. Other information reasonably necessary to provide the service.

Providing inaccurate information may affect the availability or delivery of the requested service.

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5. Check-In and Check-Out

Standard check-in and check-out times will be communicated to the guest at the time of booking or before arrival.

Early check-in and late check-out are subject to availability and may incur additional charges.

Guests may be required to present valid identification at check-in in accordance with applicable law and property requirements.

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6. Rates and Charges

Prices displayed or communicated by The Foothill may be subject to applicable taxes, fees and charges.

Unless specifically stated otherwise, the applicable price, taxes and charges will be communicated during the booking process.

The Foothill reserves the right to correct obvious pricing or description errors.

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7. Payments

Where an advance payment, deposit or full payment is required, the applicable amount and payment deadline will be communicated to the guest.

Bookings may be cancelled or released if the required payment is not received within the specified period.

Online payments may be processed through third-party payment providers.

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8. Cancellation and Refunds

Cancellation and refund matters are governed by our separate Refund & Cancellation Policy.

Different booking rates, promotional packages, event bookings and special offers may have different cancellation conditions.

The cancellation conditions applicable to your particular reservation will be communicated at the time of booking.

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9. Property Rules

Guests are expected to behave responsibly and respectfully while using the property.

The Foothill may establish reasonable rules relating to:

Guest conduct;
A. Noise;
B. Visitors;
C. Smoking;
D. Alcohol consumption;
E. Pets;
F. Pool use;
G.Recreational facilities;
H. Events and gatherings;
I. Parking;
J. Damage to property; and
K.Safety and security.

Guests may be charged for damage, loss or misuse of property caused by them or by persons under their responsibility, subject to applicable law.

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10. Swimming Pool and Recreational Facilities

Use of swimming pools, sports areas, jogging tracks and other recreational facilities is subject to applicable safety rules and operating hours.

Guests use recreational facilities at their own responsibility and must follow all posted safety instructions.

Children must be appropriately supervised by their parent or responsible adult.

The Foothill may temporarily close or restrict access to any facility for maintenance, weather, safety, operational or other legitimate reasons.

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11. Banquets and Events

Banquet and event bookings may be subject to separate terms, including:

A. Advance payments;
B. Minimum guest numbers;
C. Cancellation charges;
D. Food and beverage arrangements;
F. Decoration arrangements;
G. Event timings;
H. Damage deposits;
I. Additional services; and
J. Applicable taxes and charges.

The specific terms applicable to an event will be communicated to the customer before confirmation.

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12. Food and Café Services

Food and beverage availability may vary.

Menus, prices, ingredients and availability may change without prior notice where reasonably necessary.

Guests should inform staff of relevant allergies or dietary requirements before ordering. While reasonable care will be taken, The Foothill cannot guarantee an allergen-free environment unless expressly agreed.

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13. Property Information and Images

We make reasonable efforts to ensure that photographs, descriptions and information displayed on the website are accurate.

However, photographs are for general representation and actual rooms, facilities, furnishings, décor, views and surroundings may vary.

Amenities or facilities may occasionally be unavailable due to maintenance, weather, operational requirements or circumstances beyond our reasonable control.

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14. Intellectual Property

Unless otherwise stated, the website and its content, including:

A.Logos;
B. Brand names;
C. Text;
D. Photographs;
E. Graphics;
F. Designs;
G. Videos;
H. Layouts; and
I. Other materials

are owned by or licensed to The Foothill and are protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish or commercially exploit our content without prior written permission.

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15. Third-Party Services

The website may use or link to third-party services, including website hosting, payment processing, booking technology, maps, social-media platforms and analytics tools.

The Foothill is not responsible for the independent terms, privacy practices or availability of third-party services.

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16. Website Availability

We aim to keep the website available and accurate but do not guarantee that the website will always be:

A. Available without interruption;
B. Free from errors;
C. Free from viruses or other harmful components; or
D. Completely up to date.

We may modify, suspend or discontinue parts of the website where reasonably necessary.

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17. Force Majeure

The Foothill shall not be responsible for delay, cancellation or inability to provide services caused by circumstances beyond its reasonable control.

Such circumstances may include natural disasters, severe weather, fire, government restrictions, public emergencies, strikes, power or telecommunications failures, civil disturbances or other unforeseen events.

Where such circumstances affect a confirmed booking, The Foothill will communicate with the guest and determine an appropriate solution in accordance with applicable law and the circumstances of the booking.

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18. Limitation of Liability

To the maximum extent permitted by applicable law, The Foothill shall not be responsible for indirect or consequential loss arising from the use of the website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

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19. Guest Belongings

Guests are responsible for taking reasonable care of their personal belongings.

Any lost-and-found items should be reported to the property as soon as possible.

The Foothill's responsibility for loss or damage to guest property shall be governed by applicable law and any specific property policies communicated to the guest.

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20. Privacy

Personal information provided through the website or in connection with our services will be handled in accordance with our Privacy Policy.

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21. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this website and will include an updated “Last Updated” date.

Your continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by applicable law.

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22. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Subject to applicable consumer-protection laws and mandatory legal rights, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the location of The Foothill in West Bengal.

Nothing in these Terms prevents a consumer from exercising any statutory rights or remedies available under applicable law.

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23. Contact Information

The Foothill
Uttarpalash, Debidanga, Siliguri – 734003, West Bengal, India

Phone: +91 9966321452 / +91 9051601133
Email: foothill@gmail.com

Legal Entity:Multitech Boilers Ltd

By using this website or making a reservation, you acknowledge that you have read and understood these Terms & Conditions.